Know the full price before you commit
Plans start at $149 a month. Text and Starter have no setup fee, and Growth's setup is charged only after your system passes its test.
- Nothing to pay until your system is built and working.
- Every plan includes two tool connections.
- Phone answering on Starter and Growth starts once your voice line is set up. There's no date yet, so texting goes live first.
Starter
RecommendedTexting built around your business, with handoffs to you.
- Setup
- $0
- Monthly
- $299/mo
- How you buy
- Pay on delivery
What’s included
- Everything in Text, set up around how you work
- Answers from your own services, prices and service area
- Hands the conversation to you with a written summary
- A monthly review of real conversations, with fixes
- Phone answering on your business number, once your voice line is set up
- 300 voice minutes and 1,000 text segments a month
What we build during setup
- Everything in Text, set up around your booking rules and the way you run the business
- Answers trained on your services, prices, service area and common questions
- Anything it can't answer goes to you with a written summary, never a guess
- Quiet hours and time zones respected for every reply and follow-up
- Phone answering on your business number once your voice line is set up, using your monthly voice minutes
- Tested on your calendar before you pay
What we run for you each month
- We run and monitor your system. You don't manage any software.
- We read through your calls and messages and tune the AI's answers.
- Ask for any change by message or phone. It's done as part of your plan.
- When your prices, hours or rules change, we update the system.
What’s included
- Each month: 300 voice minutes and 1,000 text segments (voice once your line is set up), with carrier costs and AI usage included
- Above it: $0.20 per extra minute and $0.02 per extra text segment
- An email alert at 80% and at 100% of your allowance
Timeline and what we need from you
- Nothing to pay until your system is built and working.
- Next: we send your intake form and book your intake call.
- Intake call: you get your go-live date, scope and price in writing.
- Texting is usually ready to try within 1 to 3 days.
- Texting goes live once the phone carriers approve your business. We file the registration for you, and the carriers decide how long it takes.
- Texting goes live first. Phone answering starts once your voice line is set up. We don't have a date for that yet, and we confirm with you before it takes a call.
- Your first monthly fee is charged at delivery. There is no setup fee.
What we need from you:
- Your business name, trade, service area and hours
- Your phone numbers and current phone carrier
- Your calendar, and your CRM if you have one
- Your booking rules and your emergency rules
- The prices you want quoted and answers to common questions
- Your logo and brand files
- Quick replies when we ask for access or approval.
Terms
3-month minimum from the date we deliver, then month to month with 30 days' notice. Not happy within 30 days of going live? We fix it, then waive your first month and usage, then refund everything you have paid.
Not included
- Web chat, Instagram, Facebook and WhatsApp (see Growth)
- Live call transfer and outbound calls (see Growth)
- More than one calendar or location (see Full System)
- Connections to your job software or POS (see Custom workflows)
- Finding new leads through ads, SEO or social (Syntherly Studios handles that)
- Taxes
See what it could book you in a year
Enter your own numbers. The total uses them and the assumptions listed under each row.
About $7,500 a month, on the numbers you just entered.
- Leads you never got back to$55,000+11 jobs a year, based on winning back 35% of lost leads who book at your rate
- Past customers who would buy again$20,000+4 jobs a year, based on 8% of old contacts replying and 20% of those booking
- Appointments that never showed up$15,000+3 jobs a year, based on 15% of appointments being no-shows and 40% of those rebooking
At these numbers, a month of Starter ($299) pays for itself in the first month.
Arithmetic on the numbers you entered, not a Syntherly measurement. Break-even is measured against a month of Starter, $299.
Every charge in writing before you sign
Sample statementGrowth
Monthly, from delivery
Each month, from delivery
$699/mo
Covers running it: upkeep, tuning, and any change you ask for, so your monthly cost stays predictable. It starts at delivery.
Setup, paid once
At delivery, or once voice calls pass their test if your voice line isn't set up yet
$500
Pays for the build: your call and message flows, your prices and rules, your connected tools, and testing before launch.
Carrier usage
As calls and texts happen
Included
Carrier costs and AI usage are included in your monthly fee, up to your plan's allowance.
Overage
Only past your allowance
$0.20/min · $0.02/text
Past your allowance, extra minutes and texts are billed at fixed published rates.
Changes you ask for
Any time
Included
Message or call us and it's done as part of your plan.
Sample statement at Growth prices ($699 a month, $500 setup). Text and Starter have no setup fee.
Pricing questions, answered
Answered plainly. For anything your business needs that isn't here, book a call.
For Text, Starter and Growth, yes: the monthly price and any setup shown. Full System and other custom builds are scoped on a call first, and the price is fixed in writing before you commit.
Text and Starter have no setup fee. Growth has a $500 setup fee, charged only after your system, voice calls included, passes its test.
Nothing is charged when you order. We charge your first month once your system passes its test and we've shown you the results, then on the same date each month. Growth's $500 setup is charged with that first month, or, if your voice line isn't set up yet, once voice calls pass their test.
Running it for you. We keep it working and tune it, with no software for you to manage. On Starter and Growth we also make any change you ask for, by message or call, as part of your plan.
Not in a normal month. Your plan includes a monthly allowance of texts, plus calls on Starter and Growth once your voice line is set up, with carrier costs and AI usage built in. We alert you at 80% and 100% of your allowance. Past it, extra minutes are $0.20 each and extra texts are $0.02 per segment. Those rates are published, with 30 days' notice before any change.
Usually nothing. Every plan includes two tool connections. Your customer data is always yours.
Tell us within 30 days of going live. We fix it. If you're still not happy, we waive your first month and any usage charges. If you still aren't, we refund everything you've paid, setup included. If month one was already waived because we were late, we go straight from the fix to the refund.
If you cancel before we start your build, you owe nothing. After that, you pay only our actual logged costs, up to $150 on Text, $250 on Starter or $500 on Growth, and we itemize them before we charge.
You can usually try texting within 1 to 3 days. Your system is tested, shown to you working and ready to go live within 7 business days, or month one is waived. Once your system passes its test and any delivery charge goes through, we switch it on within one business day. The 1 to 3 days include weekends. Only the 7 business days carry the waiver. The 7 business days cover Text, Starter and Growth, counted from your completed intake form. If your plan includes voice calls, they cover what we deliver first, and voice calls follow once your voice line is set up. Carrier approval time and days we wait on your replies don't count. We file your texting registration in the first day or two, and carriers usually approve it in a few business days. Full System, Custom workflows and other custom builds get a go-live date in writing before you commit.
No. We set it up and run it for you, including every account and login it needs. There's no software for you to manage. Calls and texts up to your plan's allowance are included in your monthly fee. Give us access to your phone line, your calendar and the channels you want answered, and we do the rest.
Can’t find what you need? Book a call
Start with the plan that fits
Book a call and we'll look at how customers reach you, then tell you which plan fits, including when the smallest one is enough.