Terms of Service

Acceptance. By using the Site, you represent that you have read and agree to these Terms and to our Privacy Policy, which is incorporated by reference.

Changes. We may update these Terms from time to time. The “Last updated” date shows when. Changes are effective when posted, or on the date we state. Your continued use of the Site after a change means you accept the updated Terms.

What the Site is. The Site provides information about Syntherly, an interactive AI demo, and a self-serve checkout through which you may order Syntherly’s services.

The demo. The AI demo is provided for illustration only. Demo outputs are generated by artificial intelligence, may be inaccurate or incomplete, and do not represent the performance of any configured deployment.

Purchased services. Ordering or using Syntherly’s managed services is governed by the Services Agreement. In a conflict between these Terms and the Services Agreement on the subject of the purchased services, the Services Agreement controls.

Eligibility. You must be at least 18 years old and able to form a binding contract to use the Site. If you use the Site for an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

Accounts. Some features, including checkout, may require an account or contact details. You are responsible for the accuracy of the information you provide and for activity under your account, and you will keep your credentials secure.

Self-serve orders. You may purchase certain services through the self-serve checkout. The services, prices, and any setup fees and recurring fees are shown at checkout at the time of purchase. By completing an order you agree to the price and to the Services Agreement.

Payment processor. Payments are processed by our third-party payment processor, for example, Stripe. We do not store full payment-card numbers. Your payment is also subject to the processor’s terms.

Usage and telecom pass-through. Telephony, messaging, and AI-usage charges may be billed to you directly by the applicable provider under your own accounts, on a bring-your-own-keys basis, as described in the Services Agreement. Those charges are separate from Syntherly’s fees.

Taxes; non-refundable. Prices are exclusive of taxes unless stated. Except as required by law or expressly stated, payments are non-cancelable and non-refundable. Refund and cancellation terms for purchased services are set out in the Services Agreement.

Illustrative only. The demo and other AI features on the Site use generative AI and may produce inaccurate, incomplete, or inconsistent output. Do not rely on Site or demo output for any decision without independent verification.

Not professional advice. Content on the Site is for general information and is not legal, financial, medical, or other professional advice.

You will not, and will not permit anyone to:

(a) use the Site in violation of any law or these Terms, or infringe anyone’s rights;

(b) access, scrape, crawl, or harvest the Site or its data by automated means except as permitted by our robots file or with our written consent;

(c) reverse engineer, decompile, or attempt to discover the source, models, or prompts behind the Site or the demo;

(d) use the Site or the demo to build, train, or benchmark a competing product, or to extract or replicate Syntherly’s prompts, configurations, or methods;

(e) interfere with, disrupt, or place an unreasonable load on the Site, or attempt to gain unauthorized access to it or its systems;

(f) introduce malware or harmful code, or circumvent any security or access control;

(g) submit unlawful, infringing, deceptive, or harmful content, or impersonate any person or misrepresent your affiliation; or

(h) remove, obscure, or alter any proprietary notice on the Site.

Our IP. The Site and its content, including text, graphics, logos, the Syntherly wordmark and marks, software, and the look and feel, are owned by Syntherly or its licensors and are protected by intellectual-property laws. The Syntherly platform and all related intellectual property are and remain Syntherly’s.

Limited license. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your own internal, non-commercial evaluation and, where applicable, to order services. We reserve all rights not expressly granted.

Your data and content. As between you and Syntherly, you retain ownership of the information and content you submit. Ownership of materials produced through purchased services is governed by the Services Agreement.

Feedback. If you send us feedback or suggestions, you grant us a perpetual, royalty-free, irrevocable license to use them without restriction or obligation to you.

The Site may use or link to third-party services and websites, for example, our payment processor and AI providers. We are not responsible for third-party services or content, and your use of them is governed by their own terms. Links are not endorsements.

Our collection and use of personal information through the Site is described in our Privacy Policy. By using the Site, you acknowledge the Privacy Policy. For purchased services, data handling is also governed by the Services Agreement and the Data Processing Addendum.

The Site, the demo, and all content are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Site will be uninterrupted, secure, error-free, or that any output will be accurate or achieve any result. Some jurisdictions do not allow certain disclaimers, so some may not apply to you.

To the fullest extent permitted by law, Syntherly and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to your use of the Site. Our total aggregate liability for all claims relating to the Site, other than purchased services, which are governed by the Services Agreement, will not exceed one hundred US dollars (US$100). Liability for purchased services is governed by the Services Agreement.

You will defend and indemnify Syntherly and its affiliates against any third-party claim, and any loss, arising from your use of the Site, your content, or your breach of these Terms or violation of law or third-party rights.

We may change, suspend, or discontinue all or part of the Site or the demo at any time, with or without notice. We are not liable to you for any change to, or suspension or discontinuation of, the Site.

Governing law; venue. These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. Subject to the informal-resolution requirement below, the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction.

Informal resolution. Before filing a claim, you agree to first contact us at legal@syntherly.com and attempt to resolve the dispute informally for at least 30 days.

Entire terms; severability. These Terms, with the Privacy Policy and, for purchased services, the Services Agreement, are the entire agreement on their subject. If any provision is unenforceable, the rest stays in effect.

Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or successor.

No waiver. Our failure to enforce a provision is not a waiver.

Contact. Questions about these Terms: Syntherly LLC, legal@syntherly.com or hello@syntherly.com.