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Plumbing

Burst‑pipe and backed‑up‑drain calls answered, and the job on your calendar

We build AI agents around how your plumbing company runs, and run them for you. They answer calls, texts and chats, and book the work.

Texting is usually ready to try within 1 to 3 days.Phone answering starts once your voice line is set up.

  • 1st place, $5,000 pitch prize
  • Built systems for a franchise brand
A technician in a charcoal uniform and a homeowner talking, at ease, in a bright new kitchen

Urgent calls first. The rest booked into your open times.

It books the job on your calendar and fills in your notes, following your rules.

Three calls · Example times

  1. Water heater leaking· Tonight

    Sent to your on-call plumberNow · Tonight

  2. Drain backing up· Next day

    Booked for tomorrowWednesday, 1:00 PM · at your price

  3. Dripping faucet· This week

    Booked for Thursday10:00 AM · from your open times

Example times. It only quotes your prices. If it doesn't know, it takes a note for your team instead of guessing.

Three other ways to answer, line by line.

A front-desk hire, an answering service and a basic chatbot, next to what we build and run for you.

Hours covered
A front-desk hire
While someone's on shift
An answering service
Around the clock
A basic chatbot
Your website only
Syntherly

Calls, texts and chats, around the clock

Booking
A front-desk hire
When they're free
An answering service
Often a message for a callback
A basic chatbot
Collects contact details
Syntherly

Books into your calendar on the call

Knows your business
A front-desk hire
After training
An answering service
Works from a script
A basic chatbot
Canned answers
Syntherly

Set up with your prices, services and service area

Who runs it
A front-desk hire
You hire, train and manage
An answering service
The service
A basic chatbot
You set it up yourself
Syntherly

We build it, run it and make changes when you ask

How you pay
A front-desk hire
Salary, benefits and turnover
An answering service
Per-minute or per-call fees
A basic chatbot
A monthly fee
Syntherly

One setup fee, then a monthly plan

53%of homeowners say they're comfortable with AI handling their first inquiry. Housecall Pro, 2025 survey of 1,040 homeowners.

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Do you work with plumbing companies in Phoenix?

Yes, Syntherly works with plumbing companies across the Phoenix Valley and the rest of the US. We're based in Tempe, Arizona, and work remotely. Your AI agents answer calls, texts and chats about burst pipes and backed-up drains, then book the job on your calendar. We run it for you. Phone answering starts once your voice line is set up.

What happens to a burst-pipe call at 2 a.m.?

The AI agent answers, finds out what's leaking and where, and takes the address. A real emergency goes straight to your on-call plumber with those details already taken. Routine work, like a slow drain, gets booked into an open slot on your calendar. Phone answering starts once your voice line is set up.

Will it quote prices to my callers?

The AI agent quotes only the prices and policies you give us. When a caller asks something it doesn't have an answer for, it takes a note for your team instead of guessing. Before it goes live, you hear how it handles price questions on test calls and approve what it says.

Booked while your plumbers are on jobs.

At night, a technician in a charcoal uniform arriving at a lit front door, the homeowner smiling as he opens it

9:04 PM · Water heater leaking

Your on-call plumber gets the call right away, with the details already written down.

A homeowner smiling on a phone call at a bright kitchen island

Price question · Slow drain

It quotes your trip charge the way you set it and books the visit for tomorrow.

A technician at the sink of a tidy holiday kitchen, the host smiling beside her, a set table behind

Thanksgiving week

Your team takes the calls they can, and it answers and books the rest.

Plumbing calls run 80% higher on the Monday before Thanksgiving, and 85% higher on the Monday after, than on a typical post-holiday Friday. Source: ServiceTitan data from 350+ plumbing businesses.

Calls covered, day and night.

Tell us when you're on call and the calls you want to keep. We'll show you what we'd build for your plumbing company and what it costs.

Texting is usually ready to try within 1 to 3 days.