Syntherly
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Multi-location and franchise

Each location answers the same way, on one system

Corporate sets the standard once, and each location's calls, texts and chats follow it, while each location keeps its own hours, team and calendar.

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Phone answering starts once your voice line is set up.

Location settings

Sample

Kept by Mesa

Local

Hours
7 AM to 7 PM
On-call team
Luis R.
Calendar
Mesa crew
Services
Heating, cooling

Set by corporate

Each location

Greeting and answers
Network standard
Prices and promises
Network standard
Conversations and bookings
Your CRM

Network standard

Approved by corporate · live at each location

Approved

Across the network today · sample

  • Scottsdale · Web chatBooked Fri 8:00 AM
  • Chandler · Web chatBooked Thu 9:00 AM
  • Gilbert · Tune-up callBooked 11:15 AM

Many locations, run as one network.

A crew of four technicians briefed from a tablet beside an open service van.

Network standard

Set once by corporate.

One approved way to answer a call, quote a price and book a job.

A row of service vans at a depot, a technician walking past them.

Rollout

Rolled out location by location.

Approve the standard once. Each location then goes live on it.

A technician walking into a branch office, a service van parked outside.

Each location

Its own hours, team and calendar.

Only what's local changes from one location to the next.

A dispatcher in a headset taking a call at his desk in a bright office

Each location

Answered the same way everywhere.

Calls, texts and chats at each location get the same greeting, answers and prices.

A technician greeted at a homeowner's front door.

Your customer

Gets the visit they booked.

Booked on that location's calendar, with every booking in your CRM.

Corporate holds the brand. Each location keeps what's local.

An owner and a regional manager reviewing a laptop together at head office

Set by corporate

  • How each location greets and answers customers
  • The prices, promises and services a location can offer
  • Each location's conversations and bookings, in your CRM
A technician with his tool case chatting with the branch coordinator at the front counter

Kept by each location

  • Its own hours, address and on-call team
  • The services that market offers
  • Its own calendar

Approve it once,
then roll it out location by location.

01

Sign-off

An owner signing off a rollout plan while two branch managers look on

We build one shared standard for your locations with you.

One approved way to answer a call, quote a price and book a job. Nothing goes live until you sign it off.

Two technicians opening a new branch office in the morning, a service van at the curb.

Each location goes live on it.

Only what's local changes: hours, address, services and calendar.

An operations manager on a headset call at a desk by a window

We run it and keep it current.

We review conversations across the network and make changes when you ask, as part of the monthly plan.

Systems built for a franchise brand.

We’re their technology partner.

One standard, shared by all your locations.

Enterprise systems start at $8,500 setup and $1,500 a month, scoped to your network and priced before you commit.

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