HVAC
No‑heat and no‑cool calls answered, and the job on your calendar
We build AI agents around how your HVAC company runs, and run them for you. They answer calls, texts and chats, and book the work.
Texting is usually ready to try within 1 to 3 days.Phone answering starts once your voice line is set up.
The calls you miss are the jobs you lose.
The calls you miss get answered.
Syntherly picks up the calls your team misses while they're on a job, and books the ones that need a visit.
66%
of inbound calls answered by in-house staff, against the 97% owners estimate.
Service Direct, 1,000 recorded calls from 94 US home service businesses.
The calls you miss are the jobs you lose.
The calls you miss get answered.
Syntherly picks up the calls your team misses while they're on a job, and books the ones that need a visit.
66%
of inbound calls answered by in-house staff, against the 97% owners estimate.
Service Direct, 1,000 recorded calls from 94 US home service businesses.
Most callers are new customers.
It answers them, takes down the address and books the job into your calendar.
55%
of answered inbound calls came from new potential customers.
Service Direct, call performance report across 42 home service categories.
More work from the calls you already get.
No extra ad spend. The change is answering inbound leads by call, text or message, and booking the jobs that come with them.
54%
more new business a home service company could see by answering every inbound call.
Service Direct estimate, 2019 home service call performance report.
Homeowners are ready for it.
Most are fine with AI taking the first call. It answers their questions and books the visit for your techs.
53%
of homeowners are comfortable with AI handling initial inquiries.
Housecall Pro, 2025 survey of 1,040 homeowners.
Set up the way your company already works.
It talks with the customer, checks your calendar, books the job and updates your records, inside the rules you set. Every build is tested on your calendar before you are charged.
Handles the hard calls.
Price pushback and upset customers are handled on the call. Only a real emergency goes to your on-call tech, with the address and the problem already taken.
Quotes your prices, and only yours.
Diagnostic fees, service calls and maintenance plans, quoted the way you set them. If it doesn't know, it takes a note for your team instead of guessing.
Our diagnostic visit is $89, and I can have a tech there Tuesday at 8 AM.
Books only the work you want.
It offers the slots you have open, for the jobs you take.
Answers all your calls, or only the overflow.
It can answer calls right away, or only the ones your team can't get to. You choose by channel.
Every channel, one assistant.
Calls, texts, web chat and Facebook and Instagram messages all get answered, and each job lands on your calendar with its notes.
How it compares with a hire, a service or a chatbot.
- Yes
- Partly
- No
Syntherly- Hours covered
- Calls, texts and chats, around the clock
- Booking
- Books into your calendar on the call
- Knows your business
- Set up with your prices, services and service area
- Who runs it
- We build it, run it and make changes when you ask
- How you pay
- One setup fee, then a monthly plan
- Hours covered
- While someone's on shift
- Booking
- When they're free
- Knows your business
- After training
- Who runs it
- You hire, train and manage
- How you pay
- Salary, benefits and turnover
- Hours covered
- Around the clock
- Booking
- Often a message for a callback
- Knows your business
- Works from a script
- Who runs it
- The service
- How you pay
- Per-minute or per-call fees
- Hours covered
- Your website only
- Booking
- Collects contact details
- Knows your business
- Canned answers
- Who runs it
- You set it up yourself
- How you pay
- A monthly fee
- Built systems for a franchise brand
- 1st place, $5,000 pitch prize
- Tested on your calendar before you pay
Do you work with HVAC companies in Phoenix?
Yes, Syntherly works with HVAC companies across the Phoenix Valley and the rest of the US. We're based in Tempe, Arizona, and set everything up remotely. Your AI agents answer no-heat and no-cool calls, texts and chats, then book the job on your calendar. We run it for you. Phone answering starts once your voice line is set up.
What happens when a customer calls after hours?
The AI agent answers, day or night. It asks what's wrong and takes the address. Routine work gets booked into an open slot on your calendar. A no-heat call in January or a dead AC in July goes straight to your on-call tech with the details already taken. Phone answering starts once your voice line is set up.
Can my office still answer calls first?
Yes, you choose. The AI agent can pick up on the first ring. Or it can wait three rings so your team gets the first chance, and answer only if nobody does. Either way every call gets answered, and your office keeps the calls it wants to handle. Phone answering starts once your voice line is set up.
Booked while you work.
Tell us your busy season and the calls you want to keep. We'll show you what we'd build for your HVAC company and what it costs.
Texting is usually ready to try within 1 to 3 days.